CASE STUDY

Restructure Succes: Pinoy Pet Plan Website Redesign

Pet Care & Insurance Location: Philippines Services Provided: Web Development, UI/UX Redesign, Performance Optimization, Monthly Maintenance & Tech Support

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Client Background

Pinoy Pet Plan is a Philippine-based company offering pet-related articles, insurance packages, and educational content for pet owners. Despite a strong niche and loyal audience, their legacy website struggled to convert visitors into customers.

Challenge & Objectives

The client approached Raki Digital Solutions with three key challenges:

  • A visually outdated website that lacked credibility and engagement

  • Slow load times causing high bounce rates and poor user experience

  • Low conversion rates, with unclear call-to-actions and scattered content

The objective was to rebuild trust, improve usability, and increase sign-ups for pet insurance plans.

Our Strategic Solution

Raki Digital Solutions initiated a comprehensive revamp, focusing on speed, design, and conversion optimization:

  • Conducted a UX audit to pinpoint drop-off points and navigation friction

  • Implemented a custom WordPress build with clean architecture and mobile-first design

  • Created a streamlined content structure to highlight services and insurance packages

  • Integrated CTA placements, subscription forms, and a simplified quote funnel

  • Utilized caching, lazy loading, and image optimization to improve speed

  • Designed a vibrant, trustworthy interface that mirrors the client’s brand personality

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Execution Highlights

πŸ”§ Tech Stack: WordPress, Elementor Pro, LiteSpeed, Figma, Google Analytics

πŸ“„ SEO-optimized pages with clear copywriting and schema integration

πŸ§ͺ QA cycles for responsiveness, accessibility, and performance

πŸ’¬ Collaboration: Weekly updates, feedback loops, and adaptive sprint planning

Results & Business Impact

βœ… Page load speed improved by 65% (from 5.2s to under 2s)

πŸš€ Conversion rate increased by 3.4x within the first quarter

πŸ“± Mobile engagement rose by 48% due to improved responsiveness

πŸ’‘ Users reported better clarity and trust in insurance offerings

Ongoing Support

Pinoy Pet Plan opted for continuous improvement with our monthly package:

πŸ› οΈ Website maintenance and updates

πŸ§‘β€πŸ’» On-demand tech support and feature enhancements

πŸ“Š Quarterly performance reviews and UX audits

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