Solar Sun Philippines is a leader in renewable energy solutions, offering solar panel systems to homeowners and small businesses across the country. Known for its commitment to clean power and nationwide coverage, the brand was facing a digital gap in how customers engaged with their installed systems post-purchase.
With more installations came more customer requests for:
Mobile visibility into solar panel performance
Real-time tracking of power generation and consumption
Notifications for maintenance or system errors
Objectives:
Develop a mobile app with intuitive dashboards for energy metrics
Create a user-friendly interface for monitoring, alerts, and support
Enhance post-installation engagement and loyalty
Raki Digital Solutions worked closely with Solar Sun to design and develop a mobile app tailored to their system capabilities:
Conducted stakeholder interviews and end-user research
Mapped out UX flows around watt tracking, savings, and alerts
Built cross-platform compatibility using Flutter for iOS and Android
Integrated with IoT endpoints to deliver real-time solar data
📱 Delivered a sleek 8-screen app interface with branded visual styling
⚡ Dashboard includes total watts generated, peak hours, and savings tracker
🔔 Built-in notification center for error alerts and system updates
🎯 Designed custom charts and graphs to visualize performance trends
🔄 Beta tested with early adopters and refined UX based on feedback
🌞 App adoption rate hit 73% within first 90 days of launch
📊 Average user checks system health and savings weekly, boosting engagement
📉 Customer support tickets for energy queries dropped by 39%
💬 Users reported “greater peace of mind” and “hands-on system confidence”
🏆 Strengthened brand reputation as a tech-forward solar provider
Solar Sun continues to collaborate with Raki Digital Solutions for:
Quarterly app updates and feature enhancements
Real-time bug tracking and performance audits
Planned integrations for battery monitoring and usage tips
Consultation on future service modules for installation teams and billing
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